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Managed IT Support
by Australian Experts

Based in Sydney, Cheddar IT delivers reliable Australian IT support and high-quality technology services to businesses and MSPs across Australia and North America with dependable global support coverage.

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1300 757 632 or (+612) 9072 1670
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Managed IT Support Services

Empower your business with comprehensive IT services

Australian Service Desk

Sydney based IT Service Desk Hybrid - Remote and On-Site

Endpoint Security & Firewall

Advanced Cyber Security platform
Endpoint Detection and Response

Microsoft 365

Modern Workplace deployments
Licence subscription management

Cloud Management

Skilled AWS & Azure engineers
On-premise server migrations

Backup & Disaster Recovery

Server or NAS support
Cold and Hot storage based in Australia

VoIP Systems

Voice-over-IP PBX solutions
Scalable to grow with your team

Complementary inclusions

Included in both Managed Remote & Managed Hybrid plans

Alerts & Patching

Active agents proactively monitor, patch and alert our teams for any security, hardware or software issues.

IT Documentation

Access comprehensive documentation regarding your IT environment. Full export is available at your request.

Customer Portal

Access ticketing data, reporting and stats about your support environment.

Our value proposition

We strongly believe in our unique bespoke solutions and our customers love our work

Unlimited Service Desk

Obtain comprehensive assistance with a wide array of IT services readily available, such as service desk, remote, and on-site support. Experience swift and effective solutions for every IT support requirement you may have.

No fixed term contracts

Our focus is on delivering customer value, rather than binding fixed-term contracts. Our month-to-month Agreements eliminate your business risk, allowing you to secure optimal performance.

100% Australian based team

Our clients enjoy faster help, local knowledge and increased trust from our fully remote and dispersed support team.

No product bundling, you pay for what you need

Our baseline service plans are based on core minimum. All licences are tailored to your requirements.

You're in great company

Our clients are raving about us

5 / 5

Provided highly valued service to our business as it grew from 5 to 50 people.

Founder, N2N Communications
5 / 5

Consistently maintained a high knowledge level across all IT issues ensuring prompt and innovative solutions for both the routine and the unexpected.

Marketing Manager, Printing Industry Association of Australia
5 / 5

The response time when issues occurred was very good.

Managing Director, Reepod

Our client case studies

Read more about our custom solutions that uplifted operability and security of our client networks

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Engineering

We partnered with an esteemed engineering firm in Australia underscoring our commitment to driving efficiency and innovation through tailored IT solutions.

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Legal

Our collaboration with an independent construction specialist law firm in Sydney provides a clear illustration of how our comprehensive IT solutions can transform legal services.

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Healthcare

Cheddar IT delivered comprehensive Cloud-based IT solution to meet the Healthcare client needs.

Ready to get started?

Send us your details
or call 1300 757 632